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Woldorf USA Inc reserves the right to charge customers extra for the following reasons:
An incorrect shipping address will result in a fee of $13. This $13 fee shall be paid to Woldorf USA Inc, to pay FedEx, Or UPS the incorrect shipping address fee.
An incorrect billing address will result in a fee of $10. This $10 fee shall be paid to Woldorf USA Inc, to pay our merchant account for a no match with the credit card billing address.
An address correction will result in a fee of $13. This $13 fee shall be paid to Woldorf USA Inc, to pay FedEx, Or UPS the incorrect shipping address fee.
An incorrect shipping charge by our online system. If our online system provides an incorrect shipping charge the correct shipping charges will be charged to the customer to pay for the shipping of the supplies the customer has purchased.
All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and include original product packaging. Customer pays return shipping charges.
The Customer is responsible for paying the return or exchange shipment fee’s of any item they would like to return or exchange, unless their is a manufacturing fault, in which case Woldorf USA Inc will pay the return or exchange fee’s. A 5% restocking fee will charged for any return item by the customer, unless their is a manufacturing fault.
1. Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands ,Canadian or all other Foreign country orders apply additional shipping charges. Please call to get a quotation.
2. Also apply on heavy bags filled, unfilled, free standing bags, kicking shields, Thai pads, leg kicking pads, Madison balls and other heavy weight items .Please call to get a quotation.
3. We shipped all the orders within 24 to 48 hours.
4. We also offer over night, 2nd day air and 3 day air shipping service
5. All regular standard shipping delivery time is 3 to 5 business days.
6. We also offer to use your UPS account for shipping (freight collect).
7. All of our orders are fully insured till your door, you can file a claim, if any item is damage or missing.
8. We also deliver orders on COD basis (Cashier check or money order only) only for wholesale orders (Returning customers)
9. We can also drop ship any order for you. Any order for drop ship will apply $5.00 additional handling charge (this option is only for wholesalers)
10. We also ship to military addresses APO, AFO, etc, however your order will be placed on hold in order to quote accurate shipping costs. please note deliveries time will be APO, FPO, AFO addresses can take upto 15 business days.
11. we also ship world wide all countries, after receiving your order we will contact you to let you know exact shipping to your country and will add as per your order.
12. we normally ship by UPS, FEDEX & (USPS) for PO Box addresses.
13. We can also send you a notification tracking number and copy of your invoice by email after you place your order online, by phone, by fax, or by mail.
14. Free shipping Over $99 orders only in USA on Qualified items purchase from Woldorf USA warehouse in Edison NJ (Wide items, such as Filled heavy punching bags, kicking shields, jumbo gloves, sparring kits, PVT label orders with your logo on them will be additional shipping charges depend on the location, Hawaii, Alaska, Arkansas, Puerto rico, Virgin Island, Guam will be additional shipping fees) please call us at 732 499 9494 for shipping quote.